Group History Group Quality Statement and Objectives Our quality standards will be measureable through Strategy and objectives

QES Group Overview Group History Welcome to QES Group a full service company for all your backup power supply and power services. Founded by Paul and Catriona Quinn in 1994, QES Group has excelled with first class power products from leaders in their respective fields, a prompt support strategy and high standards of excellence in the design, implementation and maintenance.

Mission Statement

Group Quality Statement and Objectives

It is the goal of the QES Group to maintain our leading position in the Power Supply/Service Industry, by providing quality products and services which meet our customer's current needs and future expectations.

Quality is therefore essential and fundamental to our continuous success. We recognise that this quality will be achieved by:

• A total quality management approach where every employee, supplier and customer are essential components in the implementation of our quality system in compliance with ISO 9001:2000 standards and relevant safety regulatory requirements
• An error-free performance standard based on prevention and right first time attitude.
  and our commitment to continually improve.
• Using statistical techniques commensurate with our technological development aiming at continuous quality improvement.

Our quality standards will be measureable through

• Daily reviews of staff performance
• Monthly Management Review Meetings
• One-to-one interaction with customers on completion of each project
• Customer Satisfaction Surveys

Strategy and Objectives

• That our customers have full confidence in the QES Group. Their satisfaction is fundamental to our long term development.
• Development of all personnel through training at all levels of our operations.
• Each employee in conjunction with supportive participation from all levels of management, should be committed to the above philosophy and directives.